Website: https://intelliprostore.com/
Company: Intelli Pro Store (IP Store)
1. Overview & 100% Digital Delivery
At Intelli Pro Store (IP Store), we deliver instant-access digital services, AI-generated content assets, custom brand deliverables, ad templates, email campaigns, Canva templates, and monthly content calendars.
Because our offerings consist of 100% digital goods and immediate creative services with no physical shipping, traditional product returns are not possible. This Refund & Cancellation Policy outlines the guidelines governing your digital membership purchases.
2. General Refund Policy (Digital Goods & Creative Work)
- All Sales Are Final: Due to the custom, immediate, and digital nature of our content creation and downloadable templates, all purchases, membership fees, and recurring subscription payments are non-refundable once onboarding has completed or content development/delivery has commenced.
- No Refunds for Unused Time or Deliverables: If you choose not to utilize your full monthly allocation of social posts, ad templates, or strategy assets during an active billing cycle, unused assets do not roll over and are non-refundable.
3. Subscription Term Commitment & Cancellations
We offer fixed-duration membership plans (01 Month, 03 Months, 06 Months, and 12 Months).
- Cancellation Request: You may cancel or request non-renewal of your subscription at any time prior to your next recurring billing cycle by emailing our support team at support@intelliprostore.com
- Effect of Cancellation: Upon requesting cancellation, your subscription will remain active until the end of your current paid commitment term. You will continue to receive all deliverables included in your plan through the end of that paid period. No prorated or partial refunds will be issued for early cancellation during a fixed-term contract (3, 6, or 12 months).
4. Exceptional Circumstances & Review
While our general policy is non-refundable, we value customer satisfaction and review exceptional cases on a case-by-case basis:
- Duplicate Charges: If you were accidentally billed twice for the same subscription term due to a technical error, we will issue a full refund for the duplicate transaction upon verification.
- Technical Inability to Deliver: If a technical issue on our end prevents us from delivering your monthly digital deliverables or digital access links, and our technical support team cannot resolve the issue within 7 business days, you may be eligible for a partial refund or service credit.
5. Chargebacks & Payment Disputes
We encourage clients to reach out directly to our support team to resolve any issues or billing questions before initiating a payment dispute or chargeback with their bank or payment processor.
Unilateral chargebacks initiated on validly delivered digital services violate our Terms and Conditions and will result in the immediate termination of your active membership, revocation of shared Canva/template links, and potential blacklisting from future IP Store services.
6. How to Request Support or Inquire
If you have questions regarding an existing subscription or need assistance with your digital deliverables, please reach out to our support team:
- Brand Name: Intelli Pro Store (IP Store)
- Website: https://intelliprostore.com/
- Support Email: support@intelliprostore.com
- Response Time: 24–48 hours (Monday – Friday)
